Frequently Asked Questions

How can I amend my booking?

Should your plans change we kindly ask that you contact us to amend or cancel your reservation up to 24 hours prior to arrival. You can amend or cancel your reservation via your confirmation email. If you still need assistance, please call the Chucs Restaurant or Café that holds your reservation and a member of our team will be able to help you.

Please note, groups of 6+ may incur a £20 per person fee for cancellations made less than 24 hours before the time of reservation.

Gift & Pre-payments

We have a range of gift vouchers available to purchase via our website. If a loved one or colleague is dining with us and you’d like to treat them to a bottle of champagne or some vouchers towards their meal with us then please email us on and a member of our team will be able to help you.

For frequently asked questions and further gift voucher details please click here.

Allergies & Dietary Requirements

If you or a member of your group has an allergy, intolerance, or any other special dietary requirements, just let us know when you book, and our team will be ready to accommodate on the day.

Family Policy

We welcome children & babies of all ages. When you’re booking your table, please make sure all children in your group, despite their age, are included in your total number of guests. And if you need a highchair or extra space for a pushchair. Just let us know when you book and we’ll take care of everything. We offer a children’s menu upon request in the restaurant, please click here to view.

Waiting Lists

We do not currently operate a waiting list, but you can see live, up-to-date availability on our website. Our restaurant will do it best to accommodate walk ins but we cannot guarantee availability in busy periods. Any cancelled tables are immediately available online; we recommend that guests periodically check online availability as our online system is live and accurate.

Dress Code

Much like those you’ll see hanging out along the Italian and French Riviera, we are quite relaxed about fashion, but are always stylish!

We ask that you appear smart-casual and not too sporty i.e. tracksuits, football shirts, baseball caps, etc. Smart trainers are allowed.

Dog Policy

We welcome dogs of all shapes and sizes, however we ask your four-legged companions to remain well-mannered and well-behaved during their visit.

Have we missed anything?

Hop aboard!